Terms & Conditions
This website is operated by Slayed By Shya. Throughout the site, the terms “we”, “us” and “our” refer to Slayed By Shya. Slayed By Shya offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Wig sizing and Colouring
Please be sure to measure your cap size accurately when purchasing a wig to make sure that it fits you accurately. Additionally, it is possible that there may be slight colour variations when purchasing our coloured wigs are they are custom made, not factory made. This can include changes in root length, hair colour or shade and slight dye marks on the lace.
Colour treated hair will fade over time. You may wash it with cold water and shampoo meant for colour treated hair to prevent the colour from fading quickly. Hair that has been bleached will have a tendency to get dry or tangled. Be sure to keep it moisturized to prevent shedding. Purchasing our wigs means that you are aware of these possibilities.
SHIPPING & DELIVERY
Free shipping and delivery for all Canadian and US orders over $50!
– Canada wide shipping: 3-5 business days
– USA shipping: 5-7 business days
– International: 14-21 business days
*Shipping times may vary due to delays from COVID-19*
SBS is not responsible and will not be held accountable for any LOST, STOLEN, OR DAMAGED packages once they are with postal service.
Every product that is shipped from SBS will always have mandatory SIGNATURE/DO NOT SAFE DROP – instructions meaning the item will have to be signed for by a resident of the address otherwise it will be sent to the nearest post office for pick-up by customer with ID and proof of address.
Every product that is shipped from SBS automatically qualifies for free $100 CAD Canada Post Liability Insurance in the event that your package is lost/damaged while in the possession of Canada Post, a thorough investigation will be initiated and IF they are found at fault you will be liable for $100 compensation. If you would like to request for your Canada Post Liability Insurance to cover the total value of your package send us an email PRIOR to placing your order so that we can make these arrangements. The flat rate for full shipping insurance coverage will be an additional $20 CAD.
– Virgin hair bundles: 5-7 business days
-Custom made wigs: 14-21 business days
– Clip-in and Tape hair extensions: 5-10 business days
– Lashes: 1-3 business days
-Silk wraps and bonnets: 1-3 business days
-Clothing and accessories: 1-3 business days
– Other products: 1-3 business days
RETURN AND EXCHANGE
Due to the nature of this business, there will be no refunds or exchanges accepted. If you are experiencing any issues with a product, please email customer service for support. We will work with you to find a solution. However, any additional shipping costs throughout the process will be the responsibility of the buyer.